In short
#- Full refund on any purchase within 14 days, no reason required.
- Request it through the Contact page with your order number.
- Issued to your original payment method within 5 business days.
- Nothing needs to be returned.
Full refunds within 14 days
#You can get a full refund on any Shortcut Press purchase if you request it within 14 days of buying. You don't need to give a reason. This applies to every product, including the Complete Software Skills Library.
How to request a refund
#Contact us through the Contact page and include your order number. Including the email address you used at checkout helps us find your order quickly.
When you'll receive it
#Refunds are made to your original payment method and are issued within 5 business days of your request. Your payment provider's own processing time may add a few days before the money appears in your account.
Nothing to return
#Because the products are digital downloads, nothing needs to be returned.
Damaged files or files that won't open
#If a file you downloaded is damaged or won't open, contact us through the Contact page with your order number and a short description of the problem. If you'd prefer a working replacement rather than a refund, a replacement will be sent to you instead.
Questions
#If anything about this policy is unclear, contact us through the Contact page.